To ensure your administration is in order, Yuki checks daily to see if all sales invoices are present. This is done based on your bank transactions: all deposits and payments for which no corresponding document has (yet) been found are automatically collected in the Sales completeness report.
It is advisable to check this report regularly and process outstanding items immediately to ensure your administration is as complete as possible.
What does this report show?
The report shows the following:
- Missing documents: outstanding payments for which no sales invoice has been detected.
- Grouping: outstanding items clearly sorted by contact (supplier).
- Balances: the current outstanding balance per contact, consisting of outstanding payments and invoices already processed.
- Action menus: direct options to specify the status or reason for each payment.
Permissions and roles
Not every user has the same permissions to view or process this report. Below is an overview of the options per role:
Financial administration or External accountant
They can view the report, select actions via the pencil icon, split payments, and post transactions directly to expenses, revenue, or VAT.
Management
He or she can view the report and assign actions via the pencil icon (such as ‘personal expense’ or ‘invoice to follow’),
Access to Completeness of sales
To access:
- click on the PO Box icon in the navigation bar
- in the now-opened screen, under Needs attention click on Sales.
Completeness of sales report

On this screen, you’ll see outstanding items highlighted with different background colors:
- Green: payments (bank transactions) for which the corresponding sales invoice is still missing.
- Gray: sales invoices that have already been uploaded but have not yet been successfully matched with a payment.
AVAILABLE USER ACTIONS
From this report, a user can:
- handle the outstanding payments
- respond to the back office question.
Handle outstanding payments
To respond to this report and help Yuki complete your administration, click on the pencil icon at the end of a row with an outstanding payment.
The following menu with twopossible options (actions) is opened:

Option 1. I still have the invoice/receipt
Select this option if you still have the document and will be submitting it soon.
Result: The line immediately turns light gray. Yuki now knows that the invoice is on its way. The next time you open the report, an icon will appear next to the payment as a reminder.

Option 2. Other reason (Includes manual explanation)
If the above option doesn't apply, select this option to type a manual explanation for the back office.
Example: This is useful if an invoice is already in Yuki but was accidentally posted to the wrong customer.

Respond to back office question
Have you assigned an action to all outstanding payments in the report? To notify the back office:
- Click on the black “x” in the top-right corner of the report to return to the original question.
- The report refreshes; an arrow now appears next to every payment for which you’ve indicated that the invoice is still pending. This serves as a handy checklist for which documents you still need to scan or upload.

- Type your response or update in the text field
- Click on Send.
TIP!
Would you like another user within your domain to collect the missing invoices and receipts? You can easily forward the received report to a colleague using the ‘Forward’ button.
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