Lost access to Authenticator app

If you lose access to your Authenticator app due to a phone replacement, loss, or theft, use the backup code you saved when setting up two-factor authentication (2FA).

To regain access to the Authenticator app:

• go to the Nmbrs Accounting login page and enter your email address.
  
  
  This will automatically take you to Visma Connect.
  
  
  
• then enter your password
• click on the Log in button
  
  The following screen is opened:
  
  
  
• Click on Try another way link
  
  The following screen is opened:
  
  
  
• Click on the Use backup code option
  
  The following screen is opened:
  
  
  
• enter your backup code
• then, click on the CONFIRM button.