Retrieve Ponto transactions (from past) manually in Yuki

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.

Once a bank account is linked to Ponto, all bank transactions of the relevant bank account (including opening and closing balances) are automatically added to the administration every day.

Only payment accounts can be linked through Ponto. Once a bank account is linked, the transactions of that day are automatically retrieved. Thereafter, bank transactions will be retrieved every 6 hours by automatic synchronisation of the bank account.

However, if necessary, you can manually:

• retrieve past bank transactions (up to 180 days back) directly

• retrieve past bank transactions (up to 180 days back) at a later time

• if required, synchronise bank transactions (up to 6 hours back).

A user with the 'Back Office' role in the domain and a user with the 'Management' role; can both manually retrieve past transactions (up to 180 days back).

Retrieve past bank transactions directly from linked bank account

After linking the bank account, you can directly retrieve past bank transactions, if required.

The following screen is opened automatically:

TIP!

We recommend retrieving past bank transactions by year, e.g. first the bank transactions from August to December 2023 and then all bank transactions from 2024.

Select the correct start and end date of the past period from which to retrieve the bank transactions and then click on the Retrieve button.

The following message will appear on your screen:

If you want to retrieve past bank transactions later, click on the Maybe later button.

Retrieve past bank transactions from linked bank account at a later time

Click on the Settings icon in the navigation bar. Then, in the now-opened screen, click on Ponto PSD2 links in the Banks section.

The following screen is opened:

Hover your mouse over the bank account line for which you want to retrieve past transactions, click on the button with the three dots and select the Retrieve past transactions menu option from the dropdown menu.

The following screen is opened:

Select the appropriate start and end date of the past period from which to retrieve bank transactions, then click on the Retrieve button.

Manually synchronise transactions of linked bank account

Every 6 hours, the bank transactions of each linked bank account are automatically synchronised. 

However, it is possible to manually synchronise bank transactions up to 6 hours back at any time.

ATTENTION!

Ponto accepts manual synchronisation only once every half hour.

Click on the Bank icon in the navigation bar and then, in the now-opened screen, click on the bank account number of the bank account whose bank transactions you want to synchronise.

The following screen is opened:

Click on the Sync button to synchronise the bank transactions.

ATTENTION!

A banner will appear that synchronisation is in progress.

After about five minutes, a banner will appear that the transactions have been synchronised.

Then refresh the page to view the synchronised bank transactions.