Retrieve Ponto transactions (from past) manually in Yuki

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.

Once a current account is linked to Ponto, all relevant bank transactions (including opening and closing balances) are automatically added to your administration daily.

Immediately after linking, the day's transactions are automatically retrieved. After that, bank transactions will be retrieved every six hours through automatic bank account synchronization.

However, if necessary, you can manually:

• retrieve past bank transactions (up to 180 days back) directly

• retrieve past bank transactions (up to 180 days back) at a later time

• if required, synchronize bank transactions (up to 6 hours back).

ATTENTION!

Past Rabobank bank transactions can only be retrieved for up to 90 days.

A user with the 'Back Office' role in the domain and a user with the 'Management' role; can both manually retrieve past transactions (up to 180 days back).

Retrieve past bank transactions directly from linked bank account

After linking the bank account, you can directly retrieve past bank transactions, if required.

The following screen is opened automatically:

TIP!

We recommend retrieving past bank transactions by year, e.g. first the bank transactions from August to December 2023 and then all bank transactions from 2024.

Select the correct start and end date of the past period from which to retrieve the bank transactions and then click on the Retrieve button.

The following message will appear on your screen:

If you want to retrieve past bank transactions later, click on the Maybe later button.

Retrieve past bank transactions from linked bank account at a later time

To retrieve bank transactions at a later time:

• click on the Settings icon in the navigation bar
• then, in the now-opened screen, in the Bank section click on Ponto.
  
  The following screen is opened:
  
  
  
• hover your mouse over the relevant bank account line
• click on the button with the three dots
• select the Retrieve past transactions menu option from the dropdown menu.
  
  
  The following screen is opened:
  
  
  
• select the appropriate start and end date of the past period from which to retrieve bank transactions
• then click on the Retrieve button.
  
  

Manually synchronize transactions of linked bank account

Every 6 hours, the bank transactions of each linked bank account are automatically synchronized. 

However, it is possible to manually synchronize bank transactions up to 6 hours back at any time.

ATTENTION!

Ponto accepts manual synchronization only once every half hour.

To manually sync bank transactions from a linked bank account:

• click on the Bank icon in the navigation bar
• then, in the now-opened screen, click on the bank account number of the relevant bank account
  
  The following screen is opened:
  
  
  
• click on the Sync button to synchronize the bank transactions.
  
  ATTENTION!
  A banner will appear that synchronization is in progress.
  
  
  After about five minutes, a banner will appear that the transactions have been synchronized.
  
  
  
• then refresh the page to view the synchronized bank transactions.