Completeness of bank (Entrepreneur)

Yuki automatically checks your administration for completeness on a monthly basis. During this check, your bank accounts are scrutinized, among other things. Any irregularities are compiled into a clear report.

It is advisable to review this report regularly and take immediate action. This ensures that your administration remains as complete as possible and that your bank balance always matches your actual financial situation.

Permissions and roles

Not every user can view this report or take action. This is linked to the following roles in the domain:

• Management
• Financial administration
• External accountant.

Three possible notifications in Bank completeness report

When you open the report, Yuki can flag issues regarding the completeness of the bank in three areas:

• Unknown opening balance: The balance of a bank account at the start of the financial year is unknown to Yuki. As a result, the final closing balance does not match.
• Missing bank transactions: There is a 'gap' in the submitted bank data. Transactions are missing between periods that have already been processed (e.g., due to a missing statement or an incomplete export).
• Bank accounts not up to date: You have not submitted any new bank transactions for this account for quite some time (at least 1 month).

Access to Completeness of bank

To access:

• click on the PO Box icon in the navigation bar
• in the now-opened screen, under Needs attention click on Bank.  

Completeness of bank report

What can I do to make administration complete again?

If the report identifies any discrepancies, the balance in Yuki does not match the actual balance. Depending on the message in the report, follow the steps below to reconcile your administration:

Unknown opening balance

This means that the first bank file Yuki received from you does show a balance, but Yuki cannot verify whether this is the correct opening balance for the current financial year.

Solution: Locate the last bank statement from the previous financial year (usually the balance as of December 31). Scan this document or download it as a PDF and upload it to Yuki. The back office will then manually reconcile the opening balance.

Missing bank transactions (statements)

There is a 'gap' between two consecutive bank export files or statements. This is usually caused by an incorrect date selection during a manual export or a missed paper statement. The report shows the exact start and end dates of the missing period.

Solution:

• Log in to your bank’s online banking portal.
• Go to the export function and manually select the period indicated in Yuki (from the missing start date through the end date).
• Download the export file and upload it to Yuki.
• Is the data too old or not available digitally? Then scan the paper bank statements for that specific period and upload them.

Bank account is not up to date

You haven't submitted any new bank transactions for quite some time (at least 1 month). This is an automatic reminder from Yuki.

Solution: Export the most recent transactions from your bank and submit them via the usual method.

Exception: Have there truly been no transactions on this account in the meantime? If so, you can ignore this notification; in that case, your balance in Yuki is already up to date.

What to do if you no longer have the transactions

If the information cannot be found and you are also unable to request the data from the bank, take the following emergency step:

• Open the 'Questions' feature in the PO Box
• Send a request to the back office asking them to temporarily write off the missing amounts (to a suspense account).
• Your accountant can resolve this permanently later or request the data from the bank through official channels.

Handle or forward report

If the report was sent to you via a question from the back office, process it as follows:

• Close the report: Have you reviewed the errors and taken the necessary actions? Click on the black cross (X) in the top-right corner of the report to return to the outstanding question.
• Reply to the back office: Type the current status in the response field (e.g., which files you just uploaded) and click on 'Send'.
• Forward the report: Does another user with access to the domain need to resolve this? Click on the 'Forward' button to share the report directly with them.