If, for example, you have lost access to your Authenticator due to loss or theft, you can disable your two-factor authentication via the login screen in Yuki.

Log in to Yuki with your email address (login name) and password.

The following screen is opened:

Click Lost access to Authenticator? The following screen is opened:

Enter the email address you use to log in to Yuki. To this email address, the email will be sent which will allow you to disable your two-factor authentication via a link.

Click the Next button. The following screen is opened:

From the e-mail in your mailbox, now click on the link to disable your two-factor authentication. 

ATTENTION!

You must click on this link within 15 minutes of receiving the email.

You can always re-enable two-factor authentication in Yuki via your own contact card.

For a detailed description of how to enable two-factor authentication, see article Enable two-factor authentication (2FA) in Yuki.