Cause of bank inconsistency: inconsistency that is no inconsistency

Modified on Tue, 10 Dec at 3:57 PM

This inconsistency is actually always caused by having transactions of the same date in two statements. This can happen because the user retrieved transactions during the day and then another transaction occurred on that same day.


For example, the first imported statement contains three transactions on one day and the second imported statement contains four transactions from the same day. From the last imported statement, three transactions are marked as duplicates by Yuki and one transaction is imported. 


Yuki gives an inconsistency as a result.


Search for bank inconsistency

Hover your mouse over the Bank icon in the navigation bar and then click on Bank accounts.  In the now opened screen, click on the relevant account number and then on the Statement button. If all statement lines are colored black, there is no inconsistency.  


However, you will see a statement (with the same statement number) from the same date twice. Also notable with this bank inconsistency is that the check balance from Yuki is 0.00 euros.


Action to be taken

  • Mark the three statement lines of the first imported statement as duplicates.
  • Open the statement imported second (with the four transactions).
  • Under There are one or more statement lines not imported because they were previously imported, click on Click here for more information.
  • Next to each transaction line, click on the date and click on Import.


ATTENTION!

Click on the red triangle with the exclamation mark at the top left of the screen to have the bank inconsistency recalculated. 


The bank inconsistency is now resolved! 






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