What are the system requirements for using Yuki?

Before you start, it is important to check whether the following are ready to use Yuki:

• Internet
• Operating system and Web browser
• Scanner (not required if using the Yuki Assistant app)
• Yuki Assistant app (for iPhone and Android).

Internet

To access Yuki, you must have access to the Internet. We recommend using a so-called broadband connection. This is not really necessary for accessing information. Providing documents (uploading or scanning) can become very slow in other cases.

Operating system and Web browser

The Yuki platform is "web based. That means you only need a browser to access your Yuki domain. Nevertheless, it is relevant which operating system and browser you use. There are not many requirements on the computer, but there are requirements on the operating system and the browser.

Most computers use a Microsoft operating system; for Yuki, at least Windows 10 operating system is required. If you are using an older version of Windows, such as Windows XP Service Pack 3 or Windows Vista, you may experience problems.

Minimum requirements:

• Windows Google Chrome: last 2 main versions
• Windows Mozilla Firefox: last 2 main versions
• Windows Microsoft Edge: last 2 main versions
• MacOS Google Chrome: last 2 main versions
• MacOS Windows Mozilla Firefox: last 2 main versions
• MacOS Apple Safari: last 2 main versions.

Recommended:

Windows / MacOS Google Chrome: latest main version

Windows / MacOS Mozilla Firefox: latest main version.

Yuki always recommends updating to the latest version of Yuki supported (approved) browsers as soon as possible but Yuki will also continue to work with the browser version immediately preceding the latest version.

ATTENTION!

As of January 1, 2019, Windows Internet Explorer will no longer be supported. Therefore, it is recommended to start using Microsoft Edge if you prefer to use a Microsoft browser.

Scanner

For document scanning, Yuki recommends using an HP scanner or at least one that supports WIA or TWAIN. These scanners are controlled directly by Yuki.

Any other scanner works fine but it must be used with the vendor's scanner software and the documents can then be read through Yuki.

Three elements are essential when selecting a scanner: 

• ability of color recognition
• minimum of 300 DPI scan accuracy
• presence of an automatic document feed-through is recommended. 

The scanner should be controlled via a cable (network). Wireless control can severely limit speed.

Yuki Assistant app

Yuki also has a special version for iPhone and Android.

You can download the Yuki Assistant app for iPhone for free from the Apple App Store.

You can download the Yuki Assistant app for Android for free from the Google Play App Store.

Minimum requirements:

• Yuki Assistant app for iPhone: last 2 iOS main versions 
• Yuki Assistant app for Android: last 2 Android main versions.

Recommended:

Yuki Assistant app for iPhone: latest iOS main version  

Yuki Assistant app for Android: latest Android main version.

TIPS!

• Download the Yuki Assistant app for your iOS or Android device because Yuki does not work optimally with other mobile browsing apps.
• Yuki recommends updating to the latest version of your operating system as soon as possible but Yuki will also continue to work with the operating system version immediately preceding the latest version.
• Enable automatic updating of apps.

ATTENTION!

he Yuki Assistant app currently works with Android 4.1.X. or higher or iOS 8 or higher. However, Yuki does not guarantee correct operation at this time or in the future.