Where can I find the duplicate bank statements?

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.

Yuki supports importing electronic export files (bank files) from most Dutch banks. These files must be downloaded by the user themselves via the bank's Internet Banking website.

Importing an electronic statement into Yuki can be done in one of the following ways:

• Electronic statements are recognized by Yuki and then automatically imported and processed by Yuki.
• Electronic statements are not recognized by Yuki and remain in the workflow as standard documents.
• The electronic statement contains an error and remains in the workflow.
• Electronic statement is a 'duplicate' of a statement that has already been processed and can be found in the Bank folder under electronic statements.

Only a user with the 'Back office' role in the domain can view the electronic statements in the Bank folder.

When a 'duplicate' electronic statement is imported (from the same bank account over the same period), it does not appear in the 'Documents to be processed' workflow. However, you can find the 'duplicate' electronic statement in your administration by hovering your mouse over the Bank icon in the navigation bar and then clicking on Electronic statements.

No bank or subject is listed in the line, and the number of imported transactions is '0'.

By clicking on > for the statement, you can check why importing this statement results in an error message about the status of this electronic statement.

By clicking on Click here for more information in the screen above, a screen is opened with details about the 'failed' import. To remove the electronic 'duplicate' statement from the administration, click on the Delete button. A screen will appear where you can enter the reason for the deletion.