Contacts import result

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.

After the contacts (addresses) have been imported a result will be shown.

Under the Bestandsinformatie heading you will find a summary of the import result.

Underneath you see in the Status column which contact is changed (pencil) or newly created per imported contact.

Under the File details heading you will find a summary of the result of the import.

Below that you can see for each imported contact (address) in the Status column which contact has been changed (pencil) or newly created.

Error message

Notification

Import failed. The file format is invalid.
TRMImported file contains non-text symbols  

Cause and Solution

The cause is usually a tab or other control characters such as ESC, DLE, STX, FS etc. hidden somewhere in the text.

Using an editor such as Notepad ++, for example, you can locate and delete them using the search function:

• tab   = \t
• ESC  = \x1B
• DLE  = \x10
• STX  = \x02
• FS = \x1C

If you use Notepad ++ you can use the 'Edit' menu and then click on the ASCII characters option to see the characters on the right of your screen.

The solution is to remove the tab or other characters, in all probability the file can now be imported.  

ATTENTION!

An Excel file with contacts cannot be imported into Yuki.