The following questions are answered below:
- What measures does the EMI have in place to prevent and detect fraudulent activities?
- How are suspicious transactions or activities monitored and addressed?
What measures does the EMI have in place to prevent and detect fraudulent activities?
We have a strong identity verification process to prevent clients from opening accounts under fake identities.
We are also extremely vigilant and have a strong customer due diligence to enable us to detect fraudulent transactions and operations.
How are suspicious transactions or activities monitored and addressed?
We actively monitor account activity, especially transactions, in real-time to receive alerts for potentially suspicious transactions. While some alerts trigger immediate transaction blocks, others may not. All alerts undergo internal processing, and in certain instances, additional information may be requested to approve the transaction.
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