Quality monitor

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.

To view the quality monitor of all companies combined in the portal, click on the Monitor icon at the top right of your screen and then select Quality monitor from the menu.

TIP!

To view the Quality monitor of another (sub)portal, click on the Switch portal icon at the top left of your screen and then click on the relevant sub portal.

ATTENTION!

In a Basic portal, the Quality monitor is not available.

The following screen is opened:

TIP!

To view the Quality monitor including the data from the sub portals, check the Include sub portals box in the upper right corner.

The following data is shown in the Quality monitor:

• Monthly checks:
  • This month: the total number of checks to be performed in this month by the accountant
  • Overdue: the number of overdue checks
  • On schedule: the number of checks to be performed on schedule by the accountant
  • Next month: the number of checks to be performed in the next month by the accountant.
• Quality:
  • This month: average figure of quality monitor scores.
  • Bad grades: the percentage of bad grades (scores). A grade is bad when the score is 5.9 or lower.
  • Difference from last month: difference from last month in points between the current average score and the average score as measured on the last day of the previous month.
• Quality history
  • Average score for the past 12 months
  • History of scores in a bar chart
    These scores and the corresponding number of administrations are shown in different colors in the graph or above the graph in the legend.
    
    For example, by moving your mouse over the graph you can see in the image above that in December last year there were three administrations with a score of 7.
    
    TIP!
    The color gray indicates the number of administrations without a score from the quality monitor i.e. no monthly check by the accountant has been recorded yet. In the example above, there were two administrations without a score in December.