Quality monitor: Processing

Modified on Tue, 17 Oct 2023 at 12:01 PM

Disclaimer

All screenshots in the article were taken in the Dutch version of Yuki.


Yuki constantly monitors whether certain parts of the administration(s) in a domain are complete and correctly processed. The score of these checks is displayed in the quality monitor.


Only a user with a 'Back Office' role in the domain can view the quality monitor.


To view the processing quality control score, hover your mouse over the Back office icon in the navigation bar and then click on Quality Monitor. In the now-opened screen, click on Processing.


The audit of a number of processing operations consists of the following:

  • Are there any outstanding transactions on the suspense account(s)?
  • Are there any intercompany transactions missing?
  • Have transactions been posted to 'Account unknown'?
  • Are there any outstanding unclear transactions?



Click on one of the headings in a section to see its score in detail.



In the opened screen of each heading, if applicable, the Send this list to a user button appears when transactions are missing, need to be corrected or completed. Click on this button if you want to ask a user for a clarification based on the sent list or to upload the missing transactions.


After ensuring that the necessary additions and/or corrections have been made, you can then update the quality monitor score by clicking on the Refresh button. Below the score, the date and time when it was last refreshed will now be displayed.


Unmatched transactions on suspense accounts

Transactions on suspense accounts must be matched regularly to keep the balance of these accounts in balance, as it were. In the administration is checked whether all transactions on a suspense account with a transaction date older than 30 days have been fully or partially matched with the other expected transaction.



ACTION!

Click on a suspense account in the list above and still match the outstanding transactions or ensure that the missing transactions are submitted and processed.


Missing intercompany transactions

Same-day intercompany entries between two administrations (read companies) in the same domain must balance. This check lists all intercompany transactions that are missing.



ACTION!

Go through the above list of dates with intercompany transactions that do not balance. To resolve the discrepancy, click on a date and see what might be causing it. Make sure the corresponding purchase or sales invoice has been processed in the correct administration and all bank accounts, including the credit card, have been updated in the administrations.


Report 'Account unknown'

There should be no financial documents or bank transactions in a administration that are manually posted to general ledger account 'Account unknown'. In some cases, Yuki also automatically posts to this general ledger account, for example, when a general journey entry is not balanced. These documents and transactions should be corrected as soon as possible.



ACTION!

Go through the list of transactions posted to 'Account unknown' and change the general ledger account of the financial document or bank transaction or correct the general journal entry so that it balances.


Report unclear transactions

No financial documents or bank transactions that have been manually posted to general ledger account 'Unclear transactions' should be present in an administration. In the administration is checked whether there are any 'unclear transactions' present that have been waiting for clarification from a user for more than 10 days.



ACTION!

Go through the list of transactions posted to 'Unclear transactions' and make sure the user is asked for an explanation. Once the correct general ledger account is known, then change the general ledger account of the relevant financial document or bank transaction.


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